Ruby and B

Prints Home Decor Lifestyle

Frequently Asked Questions

 

Where are your products made?

Our homeware items are made in the USA and may be subject to custom fees when shipped elsewhere.
Shower curtains, pillows, duvet covers, iPhone cases, laptop covers, and floor rugs are all made in the USA. Prints and canvas products will be shipped from my suppliers in either the UK, USA or Australia depending on the delivery destination.

Tote Bags are made in the USA for U.S based customers and in the UK for UK, European and Australian customers. 

What do I do if my item arrives damaged?

In the rare case that your item is damaged in the post or you receive an incorrect item you must contact us within 3 business days. A photo of the damage will be required. If the item is classed as damaged or incorrect a replacement will be sent.